Privacy Policy

Introduction

Welcome to https://restoration-water-damage-fort-collins-co.ecojohns.com (hereafter referred to as ‘Restoration Water Damage Fort Collins CO’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://restoration-water-damage-fort-collins-co.ecojohns.com. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You use our applications and services as an authorized user.
You visit our websites linked to this policy.
You communicate with us via emails, calls, texts (SMS), or newsletters.

Personal Data Collection

We collect diverse types of personal data, including but not limited to:

Account Information: Details associated with your account creation, such as user name and password.
Payment Information: Credit/debit card details and billing addresses used for transactions.
Financial Information: Banking information and financial records related to services or products purchased.
Purchase Information: Order history, product preferences, and shopping behavior.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
Location Data: GPS coordinates and location services data.
Feedback: Comments, reviews, and responses provided by users.
Social Media Information: Data obtained through social media platforms when you interact with our accounts.
Product Information: Details about products you view, purchase, or express interest in.

We collect this information through various methods: user input forms, online interactions, browser cookies, and automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We employ cookies for the following purposes:

Strictly Necessary: These cookies enable core features and functionalities, ensuring a seamless user experience.
Preference: They remember user preferences, such as language settings, to provide personalized content.
Analytics: Analytics cookies track website usage, helping us understand user behavior to enhance our services.

Users have the option to manage non-essential cookies through our built-in Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are achieved or when no longer required by law, we securely delete or anonymize the data. Our retention periods are determined based on legal obligations, tax requirements, business needs, and industry practices.

Security Measures

Restoration Water Damage Fort Collins CO implements robust security measures to safeguard your personal information. We utilize encryption for data at rest and in transit, ensuring that your communication with us is secure. We also engage trusted third-party processing partners who adhere to strict security standards to protect your data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

Access and rectification of your data.
Erasure or deletion of your data.
Restriction on processing your data.
Right to data portability.
Objection to the processing of your data.
Non-discrimination based on your data privacy choices.
The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our Privacy Team at [email protected] or via postal mail to the address provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. If significant changes are made, we will notify users through email or by displaying prominent notices on our website.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Postal Mail: [Address] (Please note that providing postal details is optional)